Privacy statement - Websites and social media

If you fill out a web form, subscribe to one of our newsletters, use a social media channel or contact us via our online contact form, you provide us with personal data. We may furthermore collect data on the use of our websites, such which pages are visited.

Personal data
Jaarbeurs may process the following personal data via the website and by means of online communication:

  • name and address details 
  • contact details, such as email address and telephone number 
  • sex 
  • date of birth 
  • position and company data 
  • payment details 
  • transactions and history 
  • click behaviour an online visit details 
  • channel of origin 
  • opt-in data (subscribing to newsletter/offers) 
  • areas of interest and visitor information 
  • login data (possibly with the help of Social Media) 
  • IP address and device identifiers 
  • details of online communication with Jaarbeurs
  • profile picture on your social media if you contact Jaarbeurs via social media
  • content of communications with Jaarbeurs (social media, telephone and chat)
  • details of complaints
  • user profiles
  • settings

Purposes of the data processing 
When providing its services, Jaarbeurs processes your personal data for various purposes, such as:

  • to inform you of news, current events and products and services of Jaarbeurs 
  • to communicate with you, including answering questions and handling complaints 
  • to accept and process orders 
  • to improve online and other services 
  • to organise campaigns and competitions
  • for reporting and analysis purposes 
  • account management, PR, marketing and direct marketing, including sending information on products and services of Jaarbeurs 
  • lead generation
  • cross selling and up selling 
  • monitoring, collecting and acting on leads 
  • complying with regulations and court orders 
  • conducting proceedings 

Third parties
Jaarbeurs uses the services of third parties for online communication, such as the website host and providers of social media channels. Jaarbeurs also uses various advisors who may gain access to your personal data, such as management consultants and lawyers.
We may also be required by law to pass on your personal data to third parties. An accountant may gain access to your personal data when performing an audit. The police and the municipality may request us to provide information, for instance regarding fraud, security or an investigation.